FAQ

We have posted questions that we receive from our hotel guests.
If you have any other questions, please contact us from「the contact page」.

Q. What are the differeces regarding the rooms? Are there independent cottages?
A. There are no independent cottages but the guest rooms are located in 5 different villas. Each villa has 2 to 6 guest rooms, various sized rooms, for single traveler to families or groups. The room rate differs depending on the number of occupancy.
Q. Is it barrier-free?
A. Due to the topography of the national park, the villas take advantage of nature, so it is not barrier-free. There are many stairs and undulating roads. You will need to come to the dining rooms for meals. Please enjoy the changing atmosphere of the four seasons in the forests of Izu.
If you have any preferences regarding the location of your room, please contact us.
Q. Do you have any rooms with a bath (hot spring)?
A. There is one family suite in Hushi Villa with shower facility, but we recommend our guests to use our 9 hot springs located in the hotel grounds. Other rooms do not have shower facility, only toilet facility is in the guest rooms.
Q. Please tell me about the amenities in the room.
A. Each room has yukata, hakama, tanzen, face towel, soap, toothbrush, hair dryer, etc. In addition, the bathhouse has face towels, bath towels, Kuromoji shampoo, Kuromoji conditioner, Kuromoji body soap, Kuromoji face soap, toothbrushes, cotton swabs, shower caps, hair dryers (provided), etc.
Q. Can I choose from a variety of meals?
A. If you are on a one-night dinner and breakfast plan, you can choose from two types of fushu ryori (new kaiseki dishes that change seasonally). There are two courses \10,450(tax included)’Choshichi’ and \14,300(tax included)’Kansuke’. If you have any requests for assorted sashimi, spiny lobster (current price), rockfish dishes (current price), etc., please make a request in advance.
Q. Please tell me the dinner and breakfast times.
A. Time for dinner is from 17:30 and the latest is 19:00. Dining room closes at 21:00. When you arrive, we will ask you about your preferred time.
Breakfast is available at 8:00 or 9:00.
Q. When should I make a reservation for the bath?
A. All nine hot springs are for private use only. Reservations are not required. Please lock the door when using the facility.
Q. Please tell me the check-in and check-out time.
A. Check-in will be from 15:00. If you arrive early, we will store your luggage at the front desk. Check-out is at 11:00. In case of extension, the fee will be 2,200 yen (tax included) per room, and the extension will be accepted until around 12:00 at the latest. In case of late check-in (only without dinner), please arrive by around 20:00. In that case, please be sure to contact us by 17:00.
Q. What if there is a sudden cancellation?
A. A cancellation fee of 50% will be charged from one week before the reservation date, and the full amount will be charged from three days before the reservation date. Please let us know by phone as soon as possible.
Q. It’s called a Japanese inn, but is it a wooden building?
A. Yes, the entire building is made of wood. We place great importance on the emotional quality of a wooden inn. Many inns are made of concrete, but in some cases this is unavoidable for soundproofing reasons. At our inn, we always take great care to cover this point even though it is made of wood. Although we cannot achieve perfect soundproofing, we would like to continue to be a traditional wooden Japanese inn.